Privacy Policy
Last updated: November 12, 2026
This Privacy Policy explains how DeHoney’s Dry Cleaners, operated by Impact Cleaners, LLC (“DeHoney’s,” “we,” “us,” or “our”), collects, uses, and shares information when you use our services, visit our store, or use our website (dehoneycleaners.com). By using our services or website, you consent to the practices described here.
Information We Collect
- Contact and account information: name, service address, phone number, and email address when you sign up for pickup and delivery, place an order, or contact us.
- Service information: garments and items you give us, cleaning preferences and instructions, and order history.
- Payment information: processed by our point-of-sale and payment providers (including SMRT). We receive payment confirmation and limited card details (such as card type and last four digits); we do not store your full card number.
- Communications: the content of your calls, texts, emails, and messages to us.
- Website data: IP address, browser type, pages viewed, and similar usage information collected automatically through cookies and analytics tools (including Google Analytics).
How We Use Information
We use information to provide and schedule cleaning, pickup, and delivery services; process payments and manage accounts and subscriptions; communicate with you about orders and customer service; send service messages, review requests, and marketing communications; operate and improve our business, website, and services; and comply with legal obligations and protect our rights. We may also use information in aggregated, de-identified form for any business purpose.
Text Messaging and Marketing
By providing a phone number or email, you consent to receive service-related and marketing calls, texts, and emails from us and our service providers. Message and data rates may apply. Opt out of texts by replying STOP and of marketing emails by unsubscribing. Consent is not a condition of purchase.
How We Share Information
We do not sell your personal information for money. We share information with: our affiliated businesses under common ownership; service providers that help us operate (including SMRT, payment processors, website hosting and analytics providers, and communications tools), which may use it to perform services for us; parties to a sale or transfer of all or part of our business; and authorities or others when required by law or to protect rights, property, or safety.
Cookies
Our website uses cookies and similar technologies to function and to understand usage. You can control cookies in your browser settings; disabling them may affect site features.
Retention and Security
We retain information for as long as we deem necessary for business, record-keeping, tax, and legal purposes. We use reasonable safeguards, but no system is completely secure and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us; we will honor requests except where retention is required or permitted by law or needed for legitimate business purposes. Opting out of marketing does not stop service-related messages about your orders.
Children
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes
We may update this Policy at any time; the posted version controls, and continued use of our services constitutes acceptance.
Contact Us
DeHoney’s Dry Cleaners (Impact Cleaners, LLC)
1427 S Harvard Ave, Tulsa, OK 74112
Phone: (918) 744-1166
Email: customerservice@dehoneycleaners.com